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Southend Meet & Greet Operator*

*managed by MMP

Southend’s only luxury Meet and Greet service, which allows you to drive straight to the terminal, our team will meet you there and take your car to the carpark.

No transfers – just walk to check-in from the drop-off point, and pick up your car outside arrivals when you come back. The car park has CCTV and entry and exit barriers and is manned 24 hours a day.
The car park’s won an award from Trading Standards and holds the Park Mark security award.

Ace is a direct member of the British parking association , AVPCA and ParkMark.


  • BPA Member
    Number: 30312

  • Members of AVPCA

  • Approved Buy
    with Confidence member

  • Park Mark – Safe & Secure

Quick Transfers

It is a simple and efficient service in which a fully insured chauffeur driver will meet you at your terminal to collect your car from you at a pre-arranged time that′s determined by you.

  • Safe Secure

    monitored car parks

  • Trusted

    Trusted Trader

  • Competitive

    Price Match Promise

At Your Service

Airport Parking Official Approved Operator

Airport fees included

Security Awarded Car Parks

Secure Online Booking

Fully Insured Uniformed/ID and checked staff

Manage My Booking

Quick Contact

Office Hours:
Monday to Sunday
9:00am - 5:00pm
Telephone:
01293 533 000
General & Booking Information:
info@aceparkinggatwick.com
 

Testimonials

We used your meet and greet service at Gatwick for our recent holiday and could not fault your service at all.
Drop off was quick and easy (directions were very clear) and pickup was amazing – 12 minutes from the time we called you from baggage reclaim to the time our car arrived – only 14 miles on the clock and no damage at all on the car.
Your driver who brought our car back was smart , happy and very polite – would highly recommend you and definately would use again, thanks!

Jo Rogers

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Our Guide to Airport Parking

Meet and Greet Parking Southend

Ace Meet and Greet Parking is the only meet and greet service available at Southend Airport. It’s the cheapest, most convenient way to park at Southend. It allows you to drive straight to your departure terminal, meet our friendly insured staff, who will then safely whisk your car to our secure Southend Parking for you. When you land, your car will be waiting at arrivals so you can jump straight in and drive home…Simple.

How it works – 3 easy steps.

Departure

1. Drive straight to your departure terminal or on-airport hotel.
2. As arranged, a uniformed ACE/MMP representative at Southend terminal will meet you, conduct a quick check of your car, and then take your car to one of our super secure car parks.
3. Then, simply stroll into departures with only your luggage and yourself to worry about.

Return

1. Call us when you have collected your luggage
2. Meet your Ace representative at the approved meeting point to collect your car.
3. Your car will be ready and waiting for you to jump straight in, and drive home / onto your next destination

More Information

  • Our Meet and Greet parking at Southend is available 24/7 365 days of the year
  • The car park has won awards from both the police and the Trading Standards Authority for its reliable service.
  • Our team of uniformed drivers take care of your car, parking it in one of our secure car parks for the duration of your time away.
  • All car parks are safe, secure and fully monitored with secure lighting and security patrols 24/7
  • Collection and return of all cars is just a few steps from Arrivals, within the multi-storey car parks
  • Our drivers will have I.D, are trained, fully insured and we pride ourselves on our punctuality and customer service.
  • Car Cleaning available on Request
  • Our rates are affordable and when you compare our Meet and Greet parking at Southend to the cost of airport transfers or the risks of parking at the airport itself, we’re confident we provide the best value for money. See Why Park at Southend for more info
  • You can leave your car for as little as one day – we believe in treating our customers fairly and have a long list of satisfied clients who use our Meet and Greet every time they fly.
  • Our valet car parking for Southend is quick to book, easy to activate and gives you complete peace of mind while you’re away on holiday or business.
  • Ace Parking is approved by Trading Standards

Frequently asked questions:

Distance to Airport:

  • You drive directly to your terminal. Cars are stored off-airport at secure car parks located close to Southend Airport, but you don’t have to go to / from them.

Transfers:

  • No transfers are required. Once your car is picked up you can proceed direct to check in / drive home.
  • Arrival Procedures:
  • Please call ACE Airport Parking on 01702 418650, 20 minutes before arrival at your terminal destination to reconfirm and let us know you’re on time, early or late.
  • An ACE representative will meet you at the correct terminal.
  • Staff wearing ACE/MMP meet and greet staff uniform, will conduct a brief check of your car, collect your booking confirmation and take the keys, leaving you free to continue into the check in area of the terminal building. Your vehicle will be driven to a secure compound and stored until your return.

Departure Procedures:

  • On entering baggage re-claim and when you have collected ALL your luggage please call 01702 418650 which will enable ACE Airport Parking to return your car to you when you arrive at the return pick up point.

Car Park Security:

  • Off Airport Parking are secured and monitored.  All our car parks have been awarded the highest level security award ‘Park Mark’.
  • Minimum Charge: 1 day at day rates
  • Minimum Stay: 1 day
  • Maximum Car Size: No mobile Homes, lorries, caravans or trailers are permitted.
  • Insurance: All our drivers are insured fully comprehensive to drive your vehicle. As most companies in the motor trade, we use road risk policy insurance cover.

Meeting Points / Directions:

Arrival

  • 15 minutes before you arrive at the airport, give Ace Parking a quick call to let them know you’re coming on 01702 418650.
  • When you get to the terminal, pull into the Short Stay car park, where your uniformed chauffeur will meet you.
  • Feel safe knowing they will be carrying ID and will take pictures of your car before you leave, so you can be sure the car will be returned to you in the condition you left it.
  • Show the driver your flight information so they can note when you’ll be back and they’ll will park your car for you in Maple Manor’s secured car park while you get your holiday started.

Return

  • When you land, give Ace Parking another call on 01702 418650 and they’ll bring your car around so it should be waiting for you outside arrivals by the time you’ve made it through security.

Car Park Address:

  • Aviation Way, Southend, Essex SS2 6UN

Cancellations

  • To cancel your booking please email bookings@gatwickparking.net or call 01702 418650 (leaving a message if nobody is available). We must have at least 24 hours notice prior to your booked meeting time otherwise full charges will apply. Cancellations with sufficient notice will be refunded in full – less a £10.00 administration fee.

For more information or to book your Southend meet and greet car parking, call 01702 418650 now and one of our team will be happy to help.

We wish you a pleasant trip and hope you will use us again.

ACE AIRPORT PARKING LTD

If you were wondering what makes meet and greet parking with Ace Parking Southend so essential, compared to normal airport parking, we’ve rounded up 10 reasons.

  • Meet & Greet is convenient – Step straight from your car into the terminal. We′ll make sure you start and end your trip with reliable collection and drop-off at your convenience.
  • Meet & Greet is cost-effective – None of your extra holiday money needs to be spent on transfers, busses, trains to and from the airport (That’s for your enjoyment when you get to your destination!)
  • Meet & Greet is safer – Our Southend valet parking location is a purposed parking facility that is permanently monitored to ensure complete security of all vehicles stored there. One of the other safety features of meet and greet Southend valet parking applies to the driver themselves – arriving late at night as a traveller alone, or with children, you don′t have to worry about navigating to your car buried deep in some dark corner of a basement car park. With our valet parking in Southend your car will be ready, waiting and warm / cool for you to get straight into and drive away
  • Meet & Greet is perfect for those less physically able – For those with disabled cars, or who need special assistance, Meet & Greet is vital. This is the most convenient way to travel in your own equipped car, and be picked up by it too.
  • Meet & Greet is better for families – Families come with more bags, and more little people. Lugging kids and luggage on public transport or on transfers can start your getaway negatively by causing unneeded stress. Simply drive the whole family to the airport, and we’ll take care of the rest.
  • Meet & Greet is quicker – Got out of that meeting late? Stuck in traffic on the way? If you then have to park your car and get transfers, it’s pretty likely that you’re going to miss your flight. For those with little extra time on their hands, meet & greet is the only one for you.
  • Meet & Greet is warmer! – It’s a common story – get off the plane when you touch down in blustery Britain and you wish you hadn’t still got your flip flops and t-shirt on as it’s pouring with rain or snow. How good would it be to come out of the terminal and be met by your own, pre warmed vehicle ready to get home?
  • Meet & Greet is cheaper than you might think – Ace Parking, our quick and easy quotes come with a price match guarantee. You won’t find cheaper, and if you do, we’ll match it!
  • Meet & Greet is fully insured – Our fully comprehensive insured drivers will take excellent care of your car, with a commitment to provide customers with a consistent, reliable and quality service whether travelling for business, pleasure long or short stays.
  • Meet & Greet is quick and easy to book – The whole process is quick, simple and straightforward – book online in 3 steps or make one call to activate your meet and greet Southend parking. On your departure day we′ll be there to collect your car from the drop-off point at either the North or South Terminal, and there again when you step out of the airport on your return.

Why Park at Southend?

Is parking your car at Southend the cheapest option?

Many might think that airport parking is the most expensive option when deciding how to get to Southend Airport and in some cases, that’s true. If you simply arrive at Southend and park without booking, in the Southend Airport Parking spaces on site, it could end up costing more than your break away!

However, not ALL Southend parking is expensive, and after working out all the additional costs for public transport, airport transfers or taxis; pre-booking your parking with Ace Parking could actually be the cheapest, and by far the easiest option.

There are many ways to get to Southend, below we’ll go through them all, and give you rough costing; so you can see just how much you could save yourself.

(All prices and suggestions are from central London, please be sure to add on your additional costs of travel if you live outside of London.)

Getting to Southend Airport by Train / Rail

  • Up to 8 trains an hour run from Central London to Southend Airport
  • From London Liverpool Street Station to the airport takes approximately 53 minutes
  • From Stratford Station to the airport takes approximately 44 minutes
  • Average price of £14.90 for a single (off-peak) and around £16.70 (peak)

Getting to Southend by Tube / London Underground

  • You can ride the tube from central London, on the London Overground, Central Line, DLR and Jubilee Line to Stratford Station, and get the train from there.
  • You can ride the tube from central London, on the Hammersmith & City Line, Circle Line, Metropolitan Line and Central Line to Liverpool Street Station, and get the train from there.
  • Tickets are £5.70 to zone 1 central London one way, or you can get a travel card, giving unlimited travel in Zones 1 – 6, for £17 (Anytime) or £8.90 (off-peak).
  • We would strongly advise against getting the tube with lots of luggage, as they can get packed, and many stations have lots of stairs; not good to drag that 30kg suitcase up!

Getting to Southend Airport by Coach

  • National Express and Megabus do not offer services to Southend Airport
  • However, if you want to travel by coach, you can do so on the X30
  • X30 serves Southend – Stansted Airport via. Southend Airport and Chelmsford
  • Please note that the X30 stop has moved to the end of the taxi rank opposite the air traffic control tower.

Getting to Southend Airport by Bus

There are 3 bus routes to local areas;

  • Route 9 – Southend to Rayleigh via. Thorpe Bay and Shorburyness
  • Route 7 – Southend to Rayleigh via. Rochford and Hockley
  • Route 8 – Southend to Rayleigh – via. Rochford, Hawkwell and Shoeburyness

Taking a Taxi To Southend Airport

  • This will by far be the most expensive option, coming in at anything from £60/£80 depending where you are going, and of course how much traffic there is. (We definitely wouldn’t want to be stuck in a cab running on meter in standstill traffic in central London!)
  • They may be convenient, and there will be an abundance of them waiting just outside arrivals for you; it’s whether you are able to pay such a high price for that convenience.

Driving your car to Southend

  • We’d probably all agree that packing your suitcases and family / friends into your own car, and driving directly from your homes to the airport is probably the easiest and most convenient way to get to Southend. You’ll arrive together, excited, and ready for your trip ahead.
  • Many follow the myth that airport parking prices are the most expensive way to get to the airport.
  • We look at the airport parking below for you.

Southend’s Airport Parking

Onsite Southend airport long stay is approx. £10 p/d:

  • Advantages – On site / some spaces could be near to the departure area / internal transfers
  • Disadvantages – More expensive / still have to transfer or walk in the darker hours to your car / hefty charges if flights delayed / handling children & luggage

Offsite airport parking (From £8 p/d ):

  • Car Park out of Southend Airport’s boundaries such as a surrounding hotel.
  • Advantages – Often cheaper than offsite
  • Disadvantages – Safety / Transfer time & cost to the airport / Baggage having to be hauled around / handling children & luggage

Then there’s us, Ace Meet & Greet  Valet airport parking.

  • Not only do we have a price match guarantee, so if you beat our price for the same service you get the parking free; but we’re approved by Southend Airport themselves as a certified Meet and Greet / Valet Parking Service at Southend.
  • No messing on public transport, no paying extortionate fees in taxis, no wondering around looking for your car in the dark car parks in the middle of the night.
  • Perfect for families, the elderly, those in need of special assistance, business travellers, school & sports groups. It’s the least stressful and easiest way to park at Southend and believe it or not, one of the cheapest ways too.

Voted the best airport in Britain by the consumer group Which? in August 2013, and again in August 2014, London Southend Airport is an international airport in Rochford , Essex, England, approximately 42 miles (68 km) from the centre of London. In the 60’s, Southend was London’s third-busiest airport, and although now around the 20th busiest, it still remains a popular airport choice, especially for Easy Jet and Aer Lingus passengers.

  • Situated 42 miles from the centre of London, Southend Airport is easily accessible via road, rail, bus, coach and more. Just 55 minutes from central London, or main tourist attractions of the capital city, check our Getting to Southend Airport section for further information.
  • Southend Airport plays great host to each kind of traveller that passes through it. For the keen shoppers, there is duty free shopping on offer, from fashion, to books, to travel accessories to electrical equipment, you’ll find everything you need. For the group holidays, try one of the bars and start your holiday early, or refuel your family at a delicious Southend Airport restaurant or eatery.
  • For the business travellers & frequent flyers, Southend has top notch airport lounges to allow you to relax or work, as well as business services, and many hotels nearby too.

Southend Airport Services

  • Shopping and Leisure

Stobart Duty Free Airport Shopping is fantastic for you to purchase those last minute essentials or save on high street brands.

You’ll find:

  • Perfumes
  • Cosmetics
  • Sunglasses
  • Tobacco
  • Alcohol
  • Holiday Accessories and more

Books, Magazines & Newspapers:

  • WHSmith / WHSmith Books

Money / Currency Exchange:

  • Money Corp

Eating / Drinking

  • Lakers Bar and Restaurant
  • Arnold and Forbes Café Kitchen

A full guide to all shops and eateries available can be found here: http://www.Southendairport.com

Duty Free Shopping: From perfumes & cosmetics to giant Toblerone’s & tobacco, fine malt whiskeys to jewellery & watches – The duty free shops have it all, and what’s more – it’s tax free! 

Customs & Allowances: Each country has its own customs rules, prohibited items, and allowances. Check out our Security at Southend section, and be sure to check on the official Southend Airport Website what they are before you buy, or fly.

Airport Lounges: For those wishing to relax away from the hustle and bustle of the terminals, the 1st class airport lounge on offer at Southend Airport is not to be missed.

  • The Stobart First Class Lounge is located in the departure lounge on the upper level just past security.
  • Open: Monday to Sunday 05:00 – 19:30
  • Cost: £20.95 entry fee / £17.95 pre-book rate /Annual membership £200
  • They accept: Priority Pass, Gold Circle Club and Airport Angel cards.
  • For further information / to book email LSAFirstClassLounge@southendairport.com or call 01702 538 591. 

Special Assistance: London Southend endeavours to provide for all those travellers who are in need of a little extra help. Whether it’s getting around the terminals, disabled toilet facilities or specially designed, reserved seating available in check-in-areas, the airport has it all on offer.

There are also help points set up in the Terminal, which provide free special assistance getting to and from the car parks, baggage reclaim halls and for routes to terminals requiring long walking periods.

Valet Parking: Ace Parking’s valet car parking is also perfect for those who do not need the extra legwork of getting to and from their Southend Airport car parking. We’ll simply pick up your car from you, outside departures at the airport, and deliver it straight back to you upon your arrival back to the UK.

Luggage Storage:

  • Please note: There are no luggage services at Southend Airport

Southend Airport connects around 1 million passengers to the rest of the world each year. Whether you’re a frequent flyer, or a first timer, it can be the quickest and easiest way to get to that holiday of a lifetime, that swift city break, that European festival, or that business meeting which could make or break your career – IF it goes as planned, without any airport hitches. Many things can happen to hinder your trip that are out of your control such as delayed / cancelled flights, and other issues that, without proper preparation, could cause those all too common Airport Hassles.

Whether it’s organising documents, dealing with missed connections, incurring expensive airport parking charges or getting through security, this guide will provide you with top airport tips, to make your trip as stress-free as possible, so you can concentrate on what’s really important – getting to your destination. 

Before you fly

As the scouts say – be prepared. Here’s a check list of things to prepare before your trip

  • Check In online –available with most airlines for up to 4 hours before your flight
  • Check you have correct /adequate travel insurance
  • Visa’s – Use the www.fco.gov.uk official website to check visa / entry requirements as well as any weather / safety warnings.
  • Check www.fitfortravel.nhs.uk for any jabs / medication required for your destination
  • Nearest British embassy details – Keep these in case you encounter any issues whilst away
  • Familiarise yourself with your destination with travel sites such as www.tripadvisor.co.uk or a lonely planet, so you can make the most of your time there.
  • Pack smart & light – proper packing preparation, & checking bagging restrictions with your airline, will ensure you don’t get charged hefty amounts for oversized baggage
  • Check Airport Traffic with Apps like Live traffic Info from the Highway Agency to avoid traffic jams en route to the airport
  • Familiarise yourself with the language with smartphone Apps such as Lonely Planet Translators
  • Check your destinations currency, familiarise yourself with it, and check current conversions on www.xe.com

Airport Parking Southend

Frustrating, expensive, non-secure, too far from the airport? – All common airport parking hassles. Luckily this is something you will not experience at Southend Airport, with the marvellous meet & greet service from Ace Parking. It is a simple and efficient service in which a fully insured chauffeur driver will meet you at either Southend Terminal to collect your car from you at a pre-arranged time that′s determined by YOU.

  • Drive your own car directly to the airport
  • No need to find us
  • No need to drag cases / children on airport transfers
  • No solo travellers searching huge car parks in the dark hours
  • Get off the plane, walk out the airport & jump straight into your pre-warmed car
  • Completely safe & secure parking, that is monitored around the clock
  • Professional, well-mannered valets
  • Reliable 24/7 Service
  • Cheap Southend Airport Parking – Price match guarantee.

Organising Documents

  • Make copies of your documents & keep separately / with family in case something is lost.
  • Passport – make sure its valid, not damaged, and has any required visa’s to your destination
  • Visa’s – Use the www.fco.gov.uk official website to check visa requirements and any weather / safety warnings.
  • Itinerary – Check all personal / travel details correct.
  • Special needs – Be sure to arrange all special meals, extra legroom, wheelchairs.
  • Accumulate all your travel itineraries on sites like Tripit – ‘A handy all-in-one app that collates all your holiday and flight confirmation emails into one travel itinerary’

Travelling with children

  • Use Ace Parking’s Meet & Greet service for your Southend Airport Parking – so you can go straight into the airport, avoiding hauling suitcases & tired children onto airport transfers, or finding your car in the middle of the night
  • There are many travel solutions for children – try sites like Mini Social to find great products to keep your little ones entertained
  • Make sure any food / bottles are 100ml or less to get through airport security
  • Prepare your children for your holiday with some fun tasks like exploring maps, reading books, watching films on the history, animals, food & plant-life of the destination. Or to get them excited, have a countdown chart to the departure day.

Boredom

  • It is essential to arrive at the airport early to avoid any airport hassles that may come up, but when things run smoothly, you may have at least a couple of hours to kill.
  • Southend airport has a whole host of things to do, eateries and places to shop. You can find these in our Southend Airport Services section.
  • Give yourself something to do – be it working on your laptop, reading with a Kindle, a book / magazine, or a good old fashion pack of cards!

Missed / Delayed / Cancelled flights

  • Check the status of your flight before you leave for Southend Airport – This can be on the Southend airport website, or there are fab apps like Live traffic Info from the Highway Agency.
  • If you miss your flight, or it is cancelled – Search for a new one with the super Skyscanner app.
  • If your flight is delayed / cancelled – check with your airline for any food / hotel vouchers, and new flight bookings

Getting to the airport, Southend Terminals & navigating around Southend airport

  • You will find all directions, airport maps, airport services and more travel information for Southend Airport in our Getting to Southend section
  • Southend Security
  • Security at airports has tightened significantly since the events that took place on 9/11. If you haven’t flown since then, or you’re a first time flyer, it is essential that you are aware of airport security procedures, so you can sail through, and not cause unnecessary delays for yourself and /or your family. We have dedicated a whole page to security at airports, offering dos and don’ts and general security tips

Security at airports has tightened significantly since the events that took place on 9/11. If you haven’t flown since then, or you’re a first time flyer, it is essential that you are aware of airport security procedures, so you can sail through, and not cause unnecessary delays for yourself and /or your family. Please use this as a guide only, and check Southend Airports website for more information.

  • How much time?
  • Long-haul flights – check in 3 hours prior to departure
  • European flights – check in 2 hours prior to departure
  • Domestic flights – check in 90 minutes prior to departure

General Tips

  • Have your boarding card / documents ready for inspection
  • Understand the baggage restriction rules
  • Place all liquids, gels, creams and pastes in containers of 100ml or less, in a clear, re-sealable, plastic bag for security staff to x-ray separately
  • Be ready to take off your coat, shoes, belts and hats if asked
  • Take your laptop, tablet or any other large electrical items from your hand luggage for separate screening
  • Security are there to help you – be nice to staff and always follow procedures

Baggage restrictions / restricted items

  • Ensure you check with your airline, and with the airport, what their baggage regulations are. Failure to do so will only slow you down at security, whilst having any prohibited / restricted items confiscated, usually without return or compensation.

Hand baggage rules

  • Generally it is advised, by Southend Airport, to keep hand baggage at the minimum, and although it is important to check individual baggage rules with your airline / carrier, they do offer these general guidelines;
  • Allow yourself plenty of time to be screened at security. They cannot rush through this important point, just because you are running late.
  • One piece of hand luggage only, which generally should not exceed 56cm x 45cm x 25cm. You may or may not be allowed to carry a handbag also, please double check with your airline.
  • Place all liquids, gels, creams and pastes in containers of 100ml or less, in a clear, re-sealable, plastic bag (maximum size: 20cm x 20cm) for security staff to x-ray separately.
  • Please check below, or on the Southend Airport website, for a full list of restricted, and fully prohibited items such as sharp items.

Hold baggage / Check In baggage rules

  • Southend advises & recommends that its passengers place most items in their hold baggage so that getting through security is quicker, and easier. You are also allowed to take many restricted items such as razors in your hold baggage, which is checked – in, that you are unable to take in your hand luggage. Please see lists of restricted / prohibited items below, whilst also checking with your airline.

Medicines

  • Please check allowances for medical equipment such as syringes for diabetes, and other medication you need to travel with. You may need to phone your airline carrier or airport to check, and may need to provide proof of the medical condition you have.
  • Always have your prescription / medical note with you
  • There is a 100ml maximum with medicines also, and must be kept in a transparent, re-sealable bag.
  • There’s no limit for powder or pills, but it is advised that you check with the airline, and get their approval.

Baby Food

  • Following the events of 9/11, there are now tight rules around the carrying of baby foods / liquids.
  • It is advised you only bring the amount that you need for the journey.
  • Powdered milk foods, and baby wipes are accepted
  • Any milk or food in liquid, gel or paste form may need to be tasted by yourself. This can sometimes be up to 50% of the contents.
  • Boots offer a great service, where you can pre-order, and collect baby milk from the departure lounge, to avoid an issue at security.

Restricted Items

Common restricted items include, but are not limited to;

  • Scissors
  • Razor blades
  • Knives with
  • Household cutlery
  • Party poppers
  • Hypodermic needles (unless required for medical reasons)
  • Tools
  • Catapults/slingshots
  • Toy or replica guns (Inc. water pistols)
  • Sporting bats and clubs
  • Billiard, snooker or pool cues
  • Darts

Prohibited Items

Common prohibited items include, but are not limited to;

  • Flammable liquids and solids
  • Oxidisers – such as bleaching powders
  • Organic peroxides
  • Gas cylinders
  • Tear gas cylinders
  • Infectious substances – live virus materials
  • Wet car cell batteries
  • Instruments containing magnets
  • Instruments containing mercury
  • Magnetrons
  • Fireworks
  • Non-safety matches, fire-lighters, lighter fuel
  • Paints, thinners
  • Vehicle fuel system parts which have contained fuel.
  • Poisons, arsenic, cyanide, weed killer
  • Acids, corrosives, alkalis, caustic soda
  • Creosote, quicklime, oiled paper
  • Radioactive materials

Security assistance lanes

  • Southend Airport has introduced assistance lanes for those with reduced mobility, or who may be travelling with young children, to help get through security easily, and more conveniently. Be sure to look out for the assistance lane signs.

Body Scanners

  • You may be required to be screened using body scanning equipment. These Body Scanners are there to provide you with an extra layer of security, and are completely safe to passengers.
  • They have been accepted by the Government and introduced to, not only Southend Airport, but most airports around the UK.

Passport control

  • Passport Control is the first step for all passengers upon arriving at Southend Airport, unless you have a connecting flight.
  • You must get into the correct queues for either:
  • European Union (EU), European Economic Area (EEA), British nationals and Swiss nationals – (If you hold an EU, EEA or Swiss passport)
  • Other nationalities – (Non EU/Non EEA passport holders)
  • Please have your passport ready on the page that bears the photograph
  • Please ensure that all Visa, and entry cards are filled out correctly
  • You will be met at the passport desk by a UK Border Agency officer, who will need to be shown your passport, and any other supporting travel documents.
  • Please remember that your passport must be within date, and must not expire during your visit.
  • If you are on an international connecting flight, you will not need to clear passport control / customs
  • If you are on an international to UK / IRE connecting flight, you will need to clear passport control / customs
  • Please visit the UK Border Agency Website, for full details and more information on entry requirements.
  • e-Passports
  • Southend has the facilities, within both the North & South Terminals, to accept the new chipped EU Passports. If you hold one of these chipped Passports, are 18 years old or over, you may use the e-passport gates where you simply scan your passport upon arrival.

Duty Free / Customs

Every passenger arriving in the UK has to clear Customs. Three general rules from Southend Airport are;

  • Never carry anything into the UK for somebody else
  • Never bring prohibited goods into the UK. If in doubt, ask at the Customs information point.
  • If you are unsure about your duty/tax free entitlement, go to the Customs information point.
  • There are three different channels at customs;
  • Red – For all passengers with goods to declare
  • Green – If your journey began in a country outside the EU, and you have nothing to declare. Your hold baggage will / may have a white tag.
  • Blue – If your journey started in an EU country, and you have nothing to declare. .
  • For more information please visit the HM Revenue & Customs website.

Customs allowances

  • Each country has different Duty Free Allowances. It is very important that you check what they are before flying, if you intend to bring back cigarettes, perfumes, alcohol and more – If you exceed the allowances outlined, customs officers have the right to confiscate items, without return or compensation, and you may even face a fine.
  • Know your rights.
  • There are many policies lay out by the airport, and your airline, but please be aware you do have your own rights as a traveller too. If you feel you have been violated in any way, visit the Civil Aviation Authority website who offer consumer protection information for the air passenger, whilst also offering full advice on your legal rights whilst flying.

Finally – Be nice to your airline staff at Southend Airport.

It is very easy to get frustrated at the airline, cabin, security and counter staff at the airport if things go wrong like cancelled flights. Please remember that all these airport staff are doing their jobs, and are there to help you, and are people just like you. In stressful airport situations, try and be as understanding as possible – This will not only help things get resolved, but the staff will notice, and appreciate your manner, and be far more willing to help. So be nice.

There are numerous ways to get to Southend Airport. We by far favour driving, and parking with Ace, as you will see from our Why Park at Southend section. It’s the cheapest and most convenient for business travellers, the disabled, elderly, families and more. Please find below, all the info you need for getting to Southend, as well as getting around when you arrive.

By Car and Motorbike 

  • If you’re using satnav the postcode is SS2 6YF
  • London Southend Airport is 41 miles (61km) east of Central of London
  • It is linked directly to the M25 at Junction 29, A127/A12 London-Southend road and A13 London-Southend Road.
  • The M25 is a twenty-minute drive away (Junction 29), and offers connections to the national road and motorway network.
  • If travelling to or from the airport through Kent using the M25 please note that the payment system for the Dartford crossing has now changed. The charge now needs to be paid either through the online system or postage system. Pay for the crossing online.

By Train

  • Although it can be an expensive option, There are trains to / from Central London and beyond.  You can travel from London Liverpool Street, or Stratford, and it will take you around 50-60 minutes.
  • For all rail enquiries and other services running nationwide check: www.nationalrail.co.uk

By Coach

  • Although it will take longer, is less reliable, and is much more of an effort, you can get to and from Southend Airport by coach on the X30 connecting Southend Airport with Chelmsford and Stanstead Airport.

Hotels near the airport

There is a wide selection of places to rest your head near the airport. Some provide shuttle services, others requiring short travel by car or train.

  • Holiday Inn Southend – (1 min walk from the terminal) No airport shuttle.
  • Premier Inn Southend Airport Hotel – (5 min from the airport) No airport shuttle.
  • The Rochford Hotel – (5 min from the airport) No airport shuttle.
  • Skylark Hotel – (7 min from the airport) No airport shuttle

Terminals

Southend Airport has just one terminal.

Terminal Services

Whether you’re arriving, departing, welcoming family or bidding farewell to friends, there are many services available before, and after, security at Southend terminal. From airport lounges to lost property, Wi-Fi, printing and VAT refunds, as well as food and drink outlets, book shops, duty free savings, currency exchange, souvenirs & more. Southend airport has everything you need to make you comfortable while you wait.

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